F.A.Q. PAGE

Once logged into your account you can click your name in the upper right-hand corner. Then click "preferences" from there you will see change password.

Access the Login button in the upper right corner of the website, or you can LOGIN HERE. Use the email you provided and the password that was sent to you.

While purchasing the course you created a username and password for your account. Access the Login button in the upper right corner of the website, or you can LOGIN HERE.

If you had an account in the past, give us a call at 800.460.4110 to assist in ensuring duplicated accounts are Not created.

You may log in to your account and go to your “Dashboard” and see all your certificates of the courses you have completed, or you may call us to assist you at 800.460.4110 or on our “Chat” platform.

Per NASBA and various State boards of accountancy, we keep a record of all certificates issued and courses for a period of six years.

When you are logged in to your account, click on your name in the upper right corner. Select “Profile” then select “Edit profile”. As always, you may call us to assist you at 800.460.4110 or on our “Chat” platform.

If you are an Enrolled Agent (EA), California Registered Tax Preparer (CRTP) or a Tax Preparer licensed with the IRS, you need to provide us your “PTIN” so we can report your hours.

We do not have your PTIN on file. Please give us a call at 800.460.4110 or on our “Chat” platform, provide us your PTIN and your hours will be reported immediately.

IRS requires hours to be reported every quarter for the first 3 quarters and every ten days in the Fourth Quarter. However, we report your hours monthly for the first 3 quarters of the year. During the fourth quarter we report hours every Monday.

Most other browsers (i.e., Microsoft Internet Explorer, Microsoft Edge, Mozilla, Firefox, and others) do not support MP4 video, H5P, or Adobe Connect format natively. You will need to add additional plugins on your devises to make it work. It is easier to just use an updated browser (Google Chrome) that supports the newest and latest versions of technology as it comes out. As we are always trying to improve our website to provide the best Continuing Education for you our clients as you do for your clients.

These are often found in your spam folder, as always you may call us at 800.460.4110 or on our “Chat” platform, and we would be happy to provide you with a copy of your Invoice/receipt.

As a rule, our courses are updated a minimum of once per year. However, many courses are updated more frequently due to the frequent changes in accounting rules and tax laws.

When you open the eBook, it will be in a pdf format. Press Ctrl / F on your keyboard this will bring up the search box where you can type a keyword or phrase then hit the ENTER key, your results will be highlighted. You can then use the up and down arrows or your right scroll bar to move through the document.

Absolutely! You can retake the final exam as many times as needed until you pass it.

We offer a wide range of formats from MP4 (Video), MP3 (Audio), PDF (eBook), Live Group webinars and in person Seminars/Conferences

Do not retake the course, give our customer support department a call at 800.460.4110. Hours of operations are Monday – Friday 9 am to 10 pm EST, or you may use our online “Chat”.

Only tax courses qualify for IRS credit hours with the exception of the Circular 230 Ethics, and a few courses dealing with cyber security and identity theft. You can ensure the course qualifies by looking for our IRS Course ID Code EWTFM, you can find our ID# on the Course Summary/Description of every course available.

The field of study is listed as Federal Tax Law or Federal Tax Update on the Course Summary/Description to help you complete the right amount of hours in the right subject matter. Additionally, our IRS Course ID has EWTFM-T (T- for Law) or EWTFM-U (U- for Update).

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When you are logged in your name will appear in the upper right-hand corner of the screen.

You can only take a course once in a calendar year, some state boards will only allow you to take a course once in a renewal period. Our courses are updated annually, and though the course name may be the same (author Titles) the course has been updated.

If you have purchased in 2022 your end date will appear in your profile. I you purchased prior to 2022 and would like your end date to be seen please call and we can update your account.

Absolutely!! However, viewing webinars on iPhone/iPad may be problematic. Those devices are constantly auto refreshing which disrupts the server connection which may cause you difficulty in getting your certificate. If this happens please contact us via Chat, email, or give us a call and we will issue it to you after verifying qualifications of successful completion. Please do not retake the course.

This may happen when using an iPad/iPhone or wireless connection if the service gets disrupted. If this happens please contact us via Chat, email, or give us a call and we will issue it to you after verifying qualifications of successful completion. Please do not retake the course.

Delaware, Florida, Louisiana, Mississippi, New Jersey, Ohio, Oregon, South Carolina, Tennessee, Texas, Virginia, Washington, and Wyoming all require a state specific Ethics Course. All other states accept a general ethics course.

The IRS requires 2 hours of ethics covering Circular 230. We have three courses that will meet this requirement. They are: Circular 230, Enrolled Agent ethical standards: Practice and procedures, and Tax return Preparer Ethical issues. Each of these courses are two (2) credits. We also have Ethics, Tax Practice and the Cannabis Industry. This is a one (1) hour course.

NO, the IRS deems this course to be below your educational level and therefore you cannot receive credit. This course is only qualified for Tax Preparers.